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Executive Receptionist (Executive Floor)

Reference ID: ROL03720-18

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Executive Reception for the executive floor at TELUS Garden, our corporate headquarters located in downtown Vancouver, British Columbia (BC), provides an exceptional customer experience for guests, customers and internal team members. The friendliness, professionalism and helpful style reflects our culture and commitment to delivering a positive and memorable experience and goal to become the most recommended company in the markets we serve, globally.

Here's the impact you'll make and what we'll accomplish together

As the Executive Receptionist, you will be a brand ambassador to our guests and customers and provide a warm and friendly experience for all including internal team members. With every interaction, in person, phone or email, you will leave the recipient with an exceptional customer experience reflective of the TELUS brand. Your friendly, helpful and professional style combined with exceptional organizational skills will contribute the creating an even stronger team spirit as part of the larger group of Executive Assistants you will be interacting with on a daily basis.

The leader for this position is the Executive Assistant to the Chief Executive Officer (CEO).

Here's how
    •Oversee the Executive Reception Desk and providing a friendly and professional experience:
      •Ensuring the maintenance of a professional and polished appearance of the desk at all times •Greeting and welcoming guests, customers and internal team members to the executive floor •Answering calls, responding to emails, and/or engage or redirect to appropriate internal team member •Manage various incoming and outgoing deliveries
    •Provide administrative support to the Executive Assistant to the CEO •Maintain, tracking/monitoring and order office supplies •Process expenses •Collaborate with Corporate Concierge, general Reception Desk, Real Estate to address any facilities issues, and Security to ensure appropriate access


You're the missing piece of the puzzle
    •Noted for your natural ability to make people feel welcomed with your friendly and professional style •Respected for your poise and diplomacy when dealing with difficult situation •Regarded as having strong communication and listening skills •Recognized for your adaptability, flexibility and positive, can do attitude •Trusted for your judgement, discretion and confidentiality •Acknowledge for delighting others with your initiative, anticipation of needs, continuous desire to learn •Known as a collaborative team player who supports the success of others and a keen learner •Appreciated for your ability to juggle many items without losing sight of the details and deliver on commitments as promised •Value for your proficiency with Microsoft (MS) Outlook, Word and Excel •3 or more years of Executive Receptionist or Junior Administrative Assistant experience or face-to-face customer service experience ideally in an office environment

    •Post-secondary Administrative education/courses

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 19, 2019
Closes: March 20, 2019
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...