Are you ready to use your engineering, critical thinking, strong interpersonal skills and strategic acumen to drive exceptional experiences for TELUS customers, potential customers, and customer facing team members?Join our team
The Customer Network Implementation (CNI) team is responsible for the end-to-end deployment of TELUS PureFibre network. This team is accountable in the engineering of fibre infrastructure for New Growth Residential developments and Brownfield MxU.Here's the impact you'll make and what we'll accomplish together
As an Engineer II, you will be working with a number of internal teams which includes Developer Relationship Management, Planning, Project Management, Construction and Marketing as well as our external Partners.
•Oversee external partners' performance on quote, design and engineering deliverables
•Ensure engineering and adequate capacity of outside plant fibre network is maintained
•Ensure schedules and deadlines are monitored and adjusted appropriately
•Liaise with internal and external customers to determine needs and negotiate issues to resolution
•Liaise with developers and municipal officials to provide communication infrastructure solutions
•Support CAPEX and OPEX savings opportunities
•Respond to and/or resolve customer complaints and engineering matters Here's how
•Maintain quality standards for engineering designs
•Cultivate internal relationships with project manager, planners, marketing, engineering managers, and construction to ensure smooth workflow and strategic alignment with priorities
•Consult as an engineering expert regarding engineering design & process, detailed system use, corporate and regulatory policy regarding TELUS infrastructure provisioning
•Responsible for running and analyzing reports to identify gaps and opportunities as well as forecasts
•Coordinate concurrent projects and/or multiple resources to efficiently allow engineering resources to retire workload
•Provide a single point of contact for external departments as required for projects and programs as required
•Accountable for the financial management of capital allocated to Networks
•Lead and/or participate in the development and preparation of financial analysis, studies, reports, and associated presentation material Qualifications:You're the missing piece of the puzzle
•Experience in drafting design tools
•Detailed engineering knowledge of a suite of design systems and tools including SAP, AutoCAD and SpatialNet
•Demonstrated ability to produce designs based on sound engineering economic analysis and following guidelines established by network standards
•Working knowledge of municipal and civil policies and procedures with a high level of knowledge of accepted engineering standards and practices to provision the network
•Knowledge and experience of outside plant analog & digital technologies, fiber optic infrastructure, general engineering processes and regulatory policies in use
•Demonstrated ability in planning and organizing to meet scheduled deadlines and the ability to effectively interact with external customers
•A proven track record to work effectively in a team environment and collaboratively with other departments
•Demonstrated effective oral and written communications skills coupled with a strong working knowledge of Microsoft Office: Word, Excel, PowerPoint
•Must follow safe work practices and abide by all safety rules & regulations
•3+ years of relevant telecommunications experience
•University degree Great-to-haves
•Knowledge of Outside Plant network estimation
•Solid background in Programming
•Data analytics to be able to provide insights of business, finance and projects
•Knowledge of safety and environmental policies & regulations
•Professional Engineer (P.Eng.), currently or on-track Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.