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Best Buy Canada

Digital Analyst

Location
Burnaby, BC
Details
Full Time
6 days ago

eCommerce

Our eCommerce team is responsible for curating, managing, and optimizing BestBuy.ca: the largest electronics retail site in Canada. We're here because of our customers, and we're dedicated to building world-class experiences so they can find the products they need quickly and from any device. We have big goals and we need you to make them happen-join us in becoming Canada's top omni-channel online retailer!

The Digital Analyst on the Digital Intelligence (DI) team will be integral to fostering a seamless online user experience. As an expert in analytics and eCommerce, the Digital Analyst will deep-dive into multiple data sources to seek insights and answer the big business questions. In this holistic role, you will create revenue-driving business strategies based on analytical insights, and leverage your relationships with key stakeholders to communicate them out.

As a Digital Analyst you will...
    • Partner with eCommerce product owners, business leads and senior leadership to help determine strategic business goals and priorities, using insights from analytics • Conduct end-to-end analysis projects yourself, or lead larger analytics projects requiring multiple analysts, using data management, machine learning, and/or advanced visualizations • Be an expert in various forms of data sources including transactional data, customer behaviour, and Voice of Customer, using analytical tools such as Adobe Analytics, R, Python, Excel, SQL, and PowerBI • Integrate multiple data sets, conduct critical analyses, and discuss data and findings with thought leaders throughout the department and organization; put key insights together in strategy documents to be presented to the senior leadership team • Help ensure that all analyses conducted across eCommerce are of high integrity and aligned to a single source of truth • Leverage curiosity, passion, and business acumen to mine data and find opportunities to drive revenue growth and improve the digital customer experience • Have a deep knowledge of business performance, key drivers, opportunities, and successes, and play a key role in regular business reviews • Champion a data-driven culture by supporting the eCommerce department to raise its overall analytic IQ through formal training, workshops, insights meetings, and presentations to senior leadership • Present data-driven insights and recommendations to senior executives

We hope you are...
    • Passionate about analytics and eCommerce -you stay up-to-date with industry news and trends, always seeking avenues to roll up your sleeves and help elevate the digital customer experience • Deeply curious -you relentlessly pursue to understand the 'why' behind a trend or anomaly in data; you ask the big, tough questions, and at once investigate and validate the focused answers • A lifelong learner -you hold an engrained desire to keep evolving your craft and pick up new skills • Striving for continuous improvement -you're an agile problem-solver with an ability to think on your feet; you work efficiently, deliver results quickly, and continually implement your learnings • An effective communicator -you're a natural leader with a humble and open-minded attitude; your verbal and written communication skills are top-notch, and you can clearly speak to the value of your work

The experience we need...
    • University degree or equivalent in Business, Computer Science, Marketing, Statistics, or related field • 2+ years experience completing data-driven analyses to solve business problems and generate revenue within a large eCommerce organization • Experience designing and presenting PowerPoints to senior leadership audiences • Advanced proficiency with Adobe Analytics or Google Analytics, including fundamental understanding of implementation

BONUS POINTS...
    • 1+ year(s) experience working in an Agile environment; familiarity with JIRA, Confluence • Advanced business understanding of the retail and eCommerce space • Familiarity with SQL

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
Category
Science