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Global Relay
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DevOps Engineering Manager

Reference ID: GRDV458

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  • DevOps Engineering Manager

    Job ID GRDV458 Job Location CA-BC-Vancouver Job Type Permanent Full-Time

  • About Us:

    Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics for the global financial sector. We deliver services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, Bloomberg®, Thomson Reuters, social media, mobile messaging, and more - with mobile, Outlook, and web access.

    Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.

    Over the years, we have won several major awards, including:

    • Company of the Year from the BC Tech Association (2016)
    • Canada's 50 Best Small and Medium Employers (2014, 2015)
    • Canada's Top Employers for Young People (2014)
    • Canada's Top 10 Most Admired Corporate Cultures (2013, 2016)
    • Canada's Best Managed Companies (2013 - present)
    • Technology Fast 50 Leadership (2014, 2018)

    We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world's largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.

    To learn more about our business, culture, and community involvement, visit .

    The Role:

    We are looking for a DevOps Engineering Manager to act as a major contributor in building a top-tier DevOps team that will partner with the broader organization to help us invent and transform Information Management through technology that is elegant, sophisticated, user-centric, and thought leading. We're building teams and a culture that respects the art and science of software engineering, focusing our efforts on problems that really matter to our customers.

    If you love to dive into complex challenges that drive clear outcomes and have real world impacts then please, join us!

    Role Responsibilities:

    • Lead a team of talented DevOps Engineers responsible for ensuring the smooth operation of production systems and development/test environments
    • Instantiate a culture of knowledge sharing and avoid knowledge hoarding
    • Mentor and guide the professional and technical development of your team members
    • Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
    • Instill a spirit of continuous improvement in the team's code, architecture, and processes
    • Work with product managers to ensure the teams are delivering an accurate product build and work with project managers to ensure the schedules and controls for the development teams are met
    • Work with appropriate stakeholder to ensure production issues are resolved quickly
    • Own your team's deliverables and product quality. Ensure we continue to ship scalable, highly-available, and world class products to our customers
    • Help your team build relationships across functions with Development, QA, Operations, Support and other teams to ensure Global Relay's continuing success
    • Be a hands-on DevOps team manager who will spend up to 50% of their time in design reviews, sprint planning and other Agile artifacts. Some active coding and environment administration is a requirement for this role
    • Appreciate and advocate for information security and secure coding practices

    Technologies in Use:

    • Big Data Technology (Cassandra, Zookeeper, Hadoop, Kafka)
    • Serialization libraries (Thrift, Protocol Buffers)
    • Text search engines (Lucene, ElasticSearch)
    • Deployment Automation (Ansible, Puppet, Fabric,)
    • Continuous Integration Systems (Jenkins, Bamboo)
    • Scripting (Python, Ruby, Perl, Bash)
    • Programming languages (Core Java, C#, JavaScript)

    Technical Skill Requirements:

    • An M.S. in Computer Science, Engineering, or an equivalent combination of education and relevant experience
    • 8 years of DevOps experience, shipping and supporting enterprise grade software, using multiple platforms, languages and tooling
    • 2+ years of experience as a hands-on DevOps team manager
    • Demonstrated track record leading geographically dispersed teams
    • Demonstrated track record of being a change agent, leaving every team and process better than you found it
    • Strong communication and consensus building skills
    • Your skills are language, framework, and toolset agnostic
    • Prior exposure to external audits
    • Experience with continuous integration systems
    • Experience with a full stack SaaS development environment
    • Experience with advanced web applications
    • Experience with API's in service and resource-oriented architectures
    • Experience with large complex databases and data quality and lifecycle issues
    • Experience with mobile applications is a plus

    To Apply:

    Think you're a great fit for this job? Apply today with your cover letter and resume in one PDF document . No phone calls please. Applicants must be eligible to work in Canada.


    Posted: June 24, 2019
    Closes: August 23, 2019