Delivery Driver and IT Technician

Position Purpose and Summary 

Microserve is looking for a Delivery Driver to join our team in Victoria, BC at our Tech-Centre.  In this role your primary responsibilities include delivering computer equipment to and from our clients and support Deployment Technicians on site as per need.  This position will typically require travel throughout Vancouver Island and the surrounding area. 

Responsibilities

Delivery Driver: 

• Provide timely deliveries and customer serviceto our clients 

• Skid deliveries and hand bombing  

• Updating delivery tickets status in our systems  

• Assist with computer equipment moves and cascades

• Retrieve old surplus systems and return to site for wiping

• Verify that all deliveries are correct prior to accepting any shipments

• Organize and load product for delivery on assigned route 

• Obtain product receipt paperwork as applicable 

• Accept returns from customer and return to warehouse 

• Place product in return area with appropriate documentation 

• Maintain cleanliness of vehicle 

Onsite Technical Support: 

• Support technician with diagnose, repair, and upgrade PC software and equipment when necessary. 

• Image workstation for new deployments 

• Respond to customer inquiries  

• Record-keeping and asset management  

Qualifications 

• 1 Year relative experience as a driver or in a warehouse

• 1 year experience in an enterprise/business IT environment 

• Experience in PC assembly or repair would be an asset. 

• Clean drivers abstract 

• Experience in dealing with customers face to face 

• Excellent customer service and interpersonal skills

• Forklift certified is considered an asset 

Position Requirements

• Basic technical skills to assist deployment technicians onsite 

• Must be able to lift 50+ lbs.

• Must have a valid driver’s license  

• Must be able to drive a 5 Tonne Cube, 1 Tone Cube & Cargo Vans 

• Must be able to pass a criminal record check (CPIC) 

• Must have vehicle to travel in between clients

About Us 

Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members, and are one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.

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