Data & Analytics - Manager, eCommerce Analytics

THE TEAM

The mission of the Analytics Department is to provide the business with actionable and accurate information to enable data-driven decision-making.

THE OPPORTUNITY

As a member of the Data & Analytics Department supporting the eCommerce division, you will be part of the team that bridges the gap between business strategy and data to successfully enhance customers experience online and drive revenue growth. As the Manager, eCommerce Analytics, you will combine your deep understanding of our eCommerce landscape, with your passion for data and masterful website analytics skills to uncover opportunities that will enable Aritzia to deliver world class every day luxury shopping experiences online. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Analytics to continued growth and development with Aritzia.

THE ROLE

As the Manager, eCommerce Analytics, you will:

• Partner and innovate with eComm, Marketing, and other business leaders to deeply understand or identify the strategic opportunities across the customer journey on Aritzia.com, and ensure appropriate web analytics infrastructure
• Define measurement strategies to quantify the performance of various eCommerce initiatives and compare their current condition against a hindsight benchmark
• Generate actionable insights by analyzing online customer behavior, through diagnostics, correlations, and hypothesis testing throughout the customer journey to grow the business and enhance the customer experience
• Support in building out our advanced analytics capability to predict optimal outcomes, leveraging predictive modelling techniques (churn, cross sell, lifetime value, geospatial etc.)
• Visualize and communicate analyses to the business, including building scalable and insightful reports and dashboards, enabling reliable self-service analytics, and synthesizing and presenting findings at all levels of the department

THE QUALIFICATIONS

The Manager, eComm Analytics has:

• A commitment to learn and apply Aritzia's Business and People Leadership principles
• An enthusiastic approach to taking on new opportunities and challenges
• A commitment to navigating our internal operations to achieve the best team and business results
• The ability to collaborate fluently with cross-functional partners
• The skills to set clear objectives with an emphasis on accountability while striving to reach your highest potential
• Proven skills, education, and/or applicable certifications in:
  • Website analytics platforms (Google Analytics, Adobe Analytics)
  • Tracking infrastructure (Google Tag Manager, Tealium, etc.)
  • SQL
  • Visualization tools (Tableau, Looker, Power BI)
  • Python, R or related statistical analysis tools
  • STEM Degree (e.g. Business Analytics, Operations Research, Engineering, Computer Science, Physics, Chemistry, Psychology, Mathematics or Statistics)
  • Experience in eCommerce analytics (or similar analytics domain)
• A commitment to quality and investing in results that add value to the business
• A sense of urgency and ability to prioritize important work
• An understanding and a passion for the industry in which we operate

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• A-OK Commissary & Café - Our in-office, world-class bistro and café
• The SET - Our in-house gym, with state-of-the art equipment and custom classes
• Employee Assistance Program - 24/7 support, resources, and information available to you and your family
• Aspirational Workspace - Every detail is considered to connect to the energy of the culture
• Dog Friendly Office - Bring your best friend to work
• Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
• Talent Mobility Program - From out of town? no problem - we offer a highly supportive relocation program
• Competitive Pay Packages - A commitment to performance based pay increases and career progression
• Product Discount - Our famous product discount, online and in store
• Health Benefits - Comprehensive health, vision and dental packages for eligible employees
• Extras - A multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos, on-site medical care and more.
• Health & Safety - Industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols, and cleaning supplies

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Category

Information Technology