Cyber Security and Fraud Engineer

Location: Help Headquarters
Job Type: Full Time
myWork Options: Hybrid or Remote
Background Screening Requirement:

Enhanced Criminal Record Check (every 5 years)

Credit Check (every 5 years)

Social Media Check (every 5 years)

Identity Verification

Education Verification

Employment Verification

References

What's the job?

As a Cyber Fusion Engineer in the Cyber Incident Response team, you'll have the opportunity to play a vital role in our organization's security. You'll work directly with the Information Security Manager to create a cohesive Fusion program, blending Digital Fraud and Cyber Incident Response. Your expertise in customer risk-based analytics will enable you to pinpoint and curb digital fraud activities, ensuring the security of our members' interests.

You'll be at the forefront of security intelligence, both within and outside the organization. Your insights from alerts and investigations will help identify vulnerabilities and bolster our defenses. This role will allow you to engage with the latest developments in digital fraud, keeping you up to date in this ever-changing field.

What you'll get to do:

Develop and implement strategies to detect and prevent unauthorized access to member accounts, ensuring robust real-time fraud detection mechanisms are in place. Investigate and respond swiftly to reported cyber fraud incidents to protect our members' interests.

Monitor member authentication processes and analyze login patterns to detect any suspicious activities, ensuring the protection of member logins.

Develop and maintain process documentation to ensure best practices for fraud identification, escalation and mitigation are successfully communicated and followed.

Manage assigned queues, reviewing and triaging alerts for suspicious activity with a focus on Digital fraud domains. Provide recommendations based on analysis to further the enhancement of digital fraud containment strategies.

Partner closely with variety of cross-functional teams (Cyber/Fraud Policy & Strategy, Fraud Operations, Credit Solution and Analytics) to analyze fraud scenarios and provide mitigation recommendations.

Responsible for technical aspect of developing Fusion capability across Coast. (The nexus of cyber and fraud detection & mitigation).

Who are we looking for?

Bachelor's degree in information systems, engineering, computer science, electrical engineering, mathematics, statistical, scientific discipline, or equivalent experience.

Four to six years of experience with digital fraud detection and monitoring tools and their best practices.

One or more specialized certification/professional designation is an asset.

Certified Fraud Examiner (CFE)

Certified Anti-Money Laundering Specialist (CAMS)

Certified Financial Crime Investigator (CFCI)

Certified in Risk and Information Systems Control (CRISC)

Certified Information Systems Security Professional (CISSP)

Certified Cloud Security Professional (CCSP)

Experience with the following is strongly preferred:

Threat Metrix or equivalent.

Real-time fraud detection systems.

Ability to analyze customer risk-based analytics.

Expertise in monitoring authentication processes.

Skills in investigating cyber fraud incidents.

Proficiency in developing strategies for unauthorized access prevention.

Security incident and event management (SIEM) systems.

Experience in Cyber Security or SOC is an asset.

Knowledge with customer login pattern analysis; security intelligence tools and practices.

Enjoys problem solving at a complex level covering technology, processes & operation models.

Effective communication and presentation skills.

Equity, Diversity & Inclusion at Coast Capital
Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.


Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Category

Customer Service and Support Information Technology