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Ballard Power Systems Inc.

Configurations Management Analyst

Burnaby, BC
Full Time
4 days ago

Ballard has an immediate opportunity for a Configuration Management Analyst to join the Burnaby Team.

The Configuration Management (CM) Analyst will be assigned to specific product and non-product programs and will be responsible for the oversight of the Change Management process. The CM Analyst supports and performs systematic reviews and releases of engineering product definition data for product documentation. In addition, the CM Analyst provides guidance, support, and project management oversight for business process improvements.

The CM Analyst's primary responsibility will be to ensure the consistent application of organizational processes and procedures in accordance with the Ballard Change Management Policy. The CM Analyst will support the processing of both product and non-product related documentation throughout the life-cycle phases of the product development process.

  • Review all Change Orders submitted for accuracy and completeness prior to processing for approval. Make assessments about the correctness of changes submitted and provide recommendations that align with Ballard's Change Management Policy
  • Work with design personnel to provide task specific guidance in the areas of Bill of Material (BOM) development and configuration change control
  • Maintain the As-Designed BOM
  • Perform Change Control Board (CCB) and Change Implementation Board (CIB) activities, which include, but are not limited to; processing the release of information associated with change implementations, verifying that continuity is retained and that documents to be released conform to the implementation plan and control process
  • Maintaining summary of change activity and providing activity reports
  • Work with Configuration Management Team to minimize the change cycle time
  • Receive guidance and direction from Senior Configuration management Analysts in the execution of work
  • Work with business process customers and the Configuration Management team to gather requirements, document use cases, schedule and prioritize work, and manage improvements to the Agile Product Lifecycle Management system
  • Coordinates with Quality Management to ensure engineering document control procedures align with quality control requirements
  • Provides recommendations on product configurations and process designs


  • 1 - 5 years of relevant experience
  • Diploma or certificate in relevant Engineering field (or equivalent experience)
  • Experience with Product Lifecycle Management software applied to aspects of engineering development, manufacturing , quality or production
  • Strong knowledge of principles of document management
  • Understanding the Change Control Process
  • Knowledge of database file management, maintenance and security
  • Strong analytical skills with the ability to prioritize, manage time well, multitask and troubleshoot
  • Ability to work in a fast paced environment with minimal direct supervision
  • Works well with all levels of the organization and is customer-service oriented
  • Good oral and written communication skills
  • Experience training users and creating training materials
  • Proficient with Microsoft Office product suite
  • Knowledge of the methodologies involved in business process development, use case creation, and documenting requirements
  • CMII certification an asset
  • Enterprise Resource Planning (ERP) systems knowledge an asset
  • Experience with the administration and configuration of database systems is an asset
  • Working knowledge of object-oriented coding languages like C#, Java, an asset
  • Experience performing the role of a business analyst is an asset

Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.

Engineering Oil, Gas and Utilities