Configuration Technician

Position Overview 

We are looking for a Configuration Technician to join our team at our Burnaby, BC Warehouse (TechCentre). The Configuration Technician is responsible for the configuration of new computers for clients and computer hardware repairs. Troubleshooting and imaging large volumes of PCs and printers in a team environment is the core responsibility of this role. We offer onsite training, competitive pay with benefits/vacation, and a Monday – Friday schedule. 

Responsibilities: 

• Software and network configuration and troubleshooting 

• Software installation 

• Printer/peripheral installation 

• Diagnose, repair, and upgrade PC software and equipment 

• Image workstation for new deployments 

• Support other departments as necessary, depending on workload 

• Work proactively to ensure that services delivery is aligned to the client needs 

Qualifications: 

• 1 year of experience in an enterprise/business IT environment 

• Knowledge of desktop hardware, preferably from an enterprise or business environment 

• Knowledge of software installation and troubleshooting in a Windows environment 

• Experience in PC assembly or repair 

• CompTIA A+ Certification (or similar) is considered an asset 

• Vendor-specific hardware certification is desired 

Position Specific Requirements: 

• Must be able to lift 60+ lbs. 

• This role requires capability to sustain a standing position for extended periods. 

• Must be able to pass a criminal record check (CPIC) 

What do you get?

• Time-off policies that promote work/life balance

• Paid time off

• Extended Medical and Dental plan from day one

• Amazing employee discounts with over 100+ companies (for example: cell phone plans, computer equipment, insurance, groceries, etc.)

• Fun Wellness & Engagement Activities – Such as chocolate making, exit rooms, staff holiday parties, to name a few

• Community Involvement – We care about giving back to our communities and plan for volunteering events at least once per quarter

• Career advancement opportunities

• Ongoing learning and development opportunities

• Professional development & Training reimbursement support

• Dog friendly offices

Compensation: In accordance with the BC Pay Transparency Act the range for this role for BC residents is $49,000-$53,000 per year. Please note, while the pay range of the role is listed here, this position’s salary is non-negotiable based on geographical market. Your exact salary is determined based on a combination of your relevant experience, skill, competencies, and internal pay equity. If you feel like this role is your dream job and have questions about compensation and benefits, please get in touch with us as we are always happy to discuss further. At Microserve we believe that compensation conversations should always be ongoing.  

Microserve is committed to a diverse and inclusive workplace. We are an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify the Recruiter. 

Corporate Responsibility

Employee will understand, meet, and live our core values

We Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven

About Us

Microserve is an industry leading provider of IT services and solutions to Canadian organizations. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 500 team members, and we’re one of the largest technology solutions providers in Canada. Our 30+ years of continued success and growth stem from our commitment to long term client relationships, adaptability to continuous changes in the IT industry, and our amazing people.