Competition #: BC19-041AUX Client Support Technician
Posting Date: August 16, 2019
Closing Date: August 26, 2019
Bargaining Unit: British Columbia Government Employees Union
Position: Client Support Technician
Pay Range: $2,475.038- $2,824.065 bi-weekly
Department: Service Desk Services
Location: Victoria, BC
Working with ISM will work wonders for your career!
Working in technology today takes skill, expertise, a strategic mind and creativity. At ISM Canada, we believe in life-long learning, we value change leaders, and we are a dynamic business in a state of constant evolution. Technology is changing the world…come to ISM and get a front row seat!
ISM Canada is always looking for great people! If you’re interested in working with leading-edge technologies, passionate about customer excellence and coming up with innovative business solutions, then we may have the career for you!
The Client Support Technician provides first tier problem diagnosis and response to calls from a variety of clients, monitors the IMAC perform queue throughout the province and installs basic software and moves hardware, assist with ID Admin Workstation create and modify requests. This position also provides on-site and remote information systems technology assistance and resolution of routine and non-routine problems. This position may also be responsible for maintenance of the Asset Database which enables the client to monitor which assets are allocated to Client Users. This position functions in a high volume environment with diverse and high impact problems.
As this is an auxiliary position, it is temporary in nature and dependent on work and/or departmental budget being available.
This is an open posting which will allow for assessments to be conducted and offers made during the posting period.
An eligibility list for future vacancies may be established.
If this position is of interest to you please go to https://careers.ismcanada.com/careers/ to create a profile and apply. When applying, please read and answer all questions as thoroughly as possible.