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Allocadia
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Business Technology Specialist

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Allocadia is a recognized leader in Marketing Performance Management, serving more than 200 customers, tens of thousands of users worldwide, and manages billions of marketing dollars for companies like Microsoft, Charles Schwab, Juniper Networks and GE Healthcare. Our software empowers marketers to run marketing more effectively by providing them with greater control over their marketing investments and the insights they need to drive revenue.

We are currently looking for a Business Technology Specialist to join the Corporate Operations team. As the BTS, you love providing fixed-the-first-time IT services in a fast-paced global environment, while paying very close attention to business standards and requirements. The Business Technology Specialist oversees all aspects of the end-user experience, from system evaluation and testing, to endpoint break-fix, to network administration and compliance. The role requires a hands-on approach to end user experience management and is cross-functional in its scope and mandate. If you like to work with people (and this is key), you’ll be working with every team in the organization; this is not a silo’ed role, but an internal service one.

Responsibilities:

Corporate IT Help Desk

  • Accountable for all corporate end-user IT support.
  • Accountable for the tactical and operational execution of the employee onboarding and offboarding procedure.
  • Provide support for all business technology, including printers, A/V equipment, scanners, and mobile devices. 

General IT Service Delivery

  • Accountable for the operational execution of the software asset management program.
  • Manage endpoint hardware, and ensure assets and capabilities match business requirements.
  • Administer mobile device management program
  • Review and manage software and hardware asset inventory
  • Manage Allocadia Corporate Network
  • Manage and secure local and remote data-flows.
  • Prepare Documentation for Business Technology topics

Technical Project Coordinator

  • Identify business problems that could benefit from an IT solution.
  • Plan IT project activities as necessary, and align work initiatives to the Master Project List

Business Resiliency

  • Assist with resilience activities and emergency preparedness, as required.
  • Qualifications and Education Requirements:
  • 3+ years’ experience as a Business Technology Specialist in organizations ranging from 80+ users
  • Post Secondary in IT Management or similar professional experience
  • Experience managing mixed IT environments (Mac, Windows, Linux, Cloud) 

What it is like to work here: 

  • We are guided by our core values: #RunTogether, #RuntoWin, #RunSmart, #RunCreatively and #RunHealthy
  • We celebrate the extraordinary successes that our customers achieve with our platform
  • We are work in a high performing environment which means this is an opportunity to work with very smart, passionate people who are focused on building something great while hitting company goals and growing as people
  • We are here to build a world-class SaaS company and do career-defining work
  • We work hard and have a lot of fun in the process

Posted: November 17, 2018
Closes: January 16, 2019
Email Address:
Company Info
Size:
51-200 employees
Industry:
Technology

Connect with employer:

About Allocadia

** We're growing and hiring! Check out our exciting career opportunities here: http://www.allocadia.com/company/work-with-us/ Allocadia Marketing Performance Management is planning, budgeting...