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Telus

Business Systems Analyst – Enterprise Integrations

Location
Burnaby, BC
Details
Full Time
6 days ago
Do you want to be a part of a transformational journey with leading edge technologies?

Join our team

The Enterprise Integrations Team works as the "conscience" of IT in Telus, providing guidance to our most critical strategic transformation projects, defining and supporting our Enterprise Integration practice, supporting our IT governance activities, and bringing knowledge of emerging technologies and trends into our IT practices. As a member of this team, the Business Systems Analyst - Enterprise Integrations is expected to have significant industry experience to act as a mediator with front line applications and backend systems.

Here's the impact you'll make and what we'll accomplish together - You will:
    •Manage a portfolio of up to five projects and, for each project, lead a group of 1-3 developers in the execution and delivery of creating systems integration modules and web service interfaces (REST, SOAP, EJB, LDAP, MQ, etc.) used by numerous internal and external systems and within various business domains •Analyze user stories/business requirements to (1) determine impacts to existing modules and interfaces and (2) identify new integrations that need to be built and delivered •Generate detailed assessments and estimates outlining scope, assumptions, risks and effort necessary for planning and supplying project resource needs and team resource forecasting •Create and own functional requirements/technical user stories used by Integration System team developers and other development teams •Design web service interfaces and produce API specifications detailing the service operations supported and structure of the request/response fields, types and conditions of each service operation •Test, investigate and triage project defects then coordinate and plan Integration System team releases •Act as a liaison between technical and non-technical cross functional teams to facilitate meetings and work items that are needed for the creation of the integration modules and web services
Here's how - You will be:
    •Responsible for creating requirements analysis documentation and translating that to technical team and other stakeholders •Able to identify and implement Operation Improvement efficiencies •Collaborating with stakeholders to ensure project/application delivery is aligned to long term road map •Coordinating with other BSAs to ensure end to end solutions are effective and workable across application domains •Ensuring that business impacts are accurately captured and communicated to stakeholders through business impact assessments while providing input, expertise and guidance to Project teams on potential impacts the project have to the Customer Experience •Developing accurate work plans for their specific modules including identifying methodologies, resourcing, costing and timing


Qualifications:

You're the missing piece of the puzzle
    •Strong collaboration and communications skills, including the ability to present information to all levels of leadership •Ability to manage and adapt to shifting priorities •Ability to influence others when you have not much authority •Strong business and analytical acumen •Creativity and be an innovative thinker while problem solving and troubleshooting •Good experience managing multiple projects concurrently and an advanced time and change management skills •A minimum of 5 years of experience in project business analysis, process and/or system documentation •A Bachelor's Degree in Business Administration, Project Management or Computer Science

Great-to-haves
    •Working experience leading and delivering Agile initiatives •Any experience of working in DevOps environment
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Category
Information Technology