The Business Development Representative will be responsible for attracting, landing, growing and retaining our B2B customers and partners. You are responsible for successfully seeking and selling to our different customer segments.
What You’ll Do
Network and leverage BuildDirect’s current strategic accounts to increase incremental revenue
Generate, identify and execute new strategic leads (large US contracting, Real Estate and Development companies)
Prospect, onboard and grow new large strategic accounts
Build long-lasting, mutually beneficial relationships with B2B customer segments and internal departments to create a better customer experience
Create and execute annual strategic account plans, to include product forecasts and revenue targets.
Collaborate with Seller Teams and the customers to negotiate pricing and contracts.
Collaborate with the marketing team to develop sales and marketing collateral
Identify and rectify business/relationship pain points
Work with Marketing to develop promotions and campaigns specific to the needs of your customers
Grow existing account’s repeat business and lifetime value
Acquire new strategic accounts to the point of first purchase and beyond
Achieve ambitious incremental revenue targets
Develop a referral program within owned accounts
Identify opportunities to improve or enhance the customer experience
Contribute to team results and support the success of others by providing assistance and expertise
Achieve a high frequency of touch points throughout the customer journey for a positive and proactive customer experience
What You’ll Need
Takes ownership of customer problems and finds ways to solve them independently
The skills to establish rapport with customers to facilitate the likelihood of retention
Proficiency with multi-tasking, prioritizing, and managing time effectively
A desire to challenge the status quo and find the most effective ways to get the job done
Competitiveness, always striving to close the deal and do what it takes to meet customer needs
A track record of closing large repeat clients and accounts, and of meeting or exceeding quotas
Cross-category knowledge an asset
Previous B2B Sales experience an asset
What You Must Have
High level of trust and a commitment to doing what you say you are going to do.
An obsession for delighting customers.
A passionate drive to deliver results and constantly raise the bar.
An entrepreneurial spirit that embraces change and challenges with enthusiasm.
Ability and desire to be scrappy, move fast and operate effectively in a rapidly changing environment.
Innate motivation to learn and continuously develop yourself and others.
Commitment to fearless communication.
Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement & flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep.
And today we do just that.
Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provides efficient direct-to-home (or jobsite) shipping of those products.
Office located in the heart of the growing tech area of downtown Vancouver, with 360-degree views of the city, easy access to public transit, near 100’s of restaurants & bars, and onsite ping pong
Weekly fresh fruit deliveries and unlimited fresh coffee & tea
Newly renovated onsite gym, lockers, and bike storage
Employee stock options
Extended health benefits (i.e., naturopath, massage therapy, acupuncture)
Annual learning benefit
Regular company-wide & team events
A culture of talented people, that like to have fun!