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IT/IQ Tech Recruiters

Business Analyst

Vancouver, BC
25 days ago

IT/IQ Tech Recruiters is seeking a Business Analyst to join our client in Vancouver, BC.


Why work with our client?

  • Competitive rates
  • Centrally located
  • Transit accessible



  • Business requirements gathering and analyses
  • Process engineering
  • Develop tools and templates to support decision making on voice solutions
  • Facilitate system design and configuration to business rules
  • Collaborate and coordinate with technology services, 3rd party vendor(s) and clinical/business site leaders on the site audit and technical deployment, such as:
    • Provide onsite access to the various end-user and communication room spaces, without delay, so the phones can be replaced in a time-efficient manner
    • Assist in getting security clearances and access to restricted spaces as required to replace phones
    • Assist in placing phones
    • Coordinate changes including downtime and system cutover
  • Develop training plan and materials, and train end users
  • Test and validate system with business users
  • Develop Go-Live materials and operation transition materials
  • Conduct benefits evaluation


Top Skills Required

  • Experience in Stakeholder engagement, process development, change management, project management
  • Experience in Voice and communications business requirements and systems analysis including technical solution design and migration
  • Experience in  Solution adoption and operation transition
  • Experience in Telephony systems (e.g. NEC, Nortel/Avaya, etc.)
  • Experience in Advance Microsoft Office Suite (e.g. Excel, Word, etc.)
  • Must be legally eligible to work in Canada


Why work with us?

  • Build a long-term relationship with an experienced recruitment expert
  • Access to the ‘hidden’ job market – opportunities across Canada that aren’t posted on job boards
  • Get a high-level understanding of market dynamics affecting your industry
  • Gain insight into the culture of the company you’re applying for before submitting your profile


About Us

IT/IQ Tech Recruiters provides contract and permanent IT recruitment services to employers across Canada. We have a specialized approach to recruiting, segmenting our recruitment teams into specialty practice areas focusing on Development, PMO, Infrastructure and BI/CRM/ERP skill sets.

This approach enables our recruiters to become specialists; they know the market and work hard to understand each candidates’ capabilities, goals, career ambitions and quickly present them with the best possible opportunities.  We are committed to helping candidates develop their careers and to helping our clients grow their business and complete important projects successfully.


We create opportunities for IT Professionals to empower business.

Information Technology