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Best Buy Canada
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Business Analyst - Retail

Reference ID: 827849

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Business Analyst - Retail


Can you take a high-level vision and turn it into a detailed plan? Are you able to break down conceptual ideas and articulate them into clear and concise business needs? Does asking questions, solving problems, exploring solutions, and learning about new businesses motivate you? Are you excited about the future of retail and finding better ways to engage the consumer? At Best Buy Canada, these attributes are a must have for our Business Analysts.

As a member of our IT Retail stream, previous retail and point of sale experience would be a definite advantage. You can effectively partner in teams with various staffing models consisting of both internal and external resources. Additionally, you would have experience in Agile software development methodologies.

As a Business Analyst you will...
    • Collaborates with stakeholder groups to determine business needs and implement new software systems, processes, and upgrades • Following standard guidelines, determines the BA deliverables needed for a given product, and the time necessary to complete all BA tasks • Elicits and documents the business/functional/non-functional needs for all assigned work • Manages the business needs change request process • Analyzes business processes and determines where improvements can be made • Designs new business processes and validates / socializes with the affected business teams • Conducts Stakeholder Analysis to determine which areas of the business will be impacted by new solutions • Works with the business to determine the best ways of training and communicating the changes • Develops and implements a strategy to ensure stakeholders are engaged in the transformation process and they move along the commitment curve

We hope you are passionate about...
    • Innovation - as a tech company we are constantly changing and evolving; an openness and willingness to embrace change is critical • Logic and critical thinking - we're largely a data driven company so consideration of all angles and viewpoints is vital • Having fun while being the best - we work hard but play harder.

The experience we need...
    • Business Degree and/or equivalent work experience. IIBA or PMP Certification preferred • 5+ yrs experience in a Business Analysis role (within software development or retail preferred) • 3+ yrs experience in Process Analysis with experience in working with clients on creating optimized business processes • 2+ yrs of experience in instructional design, management of the training lifecycle, classroom instruction & facilitation • 2+ yrs experience in planning and executing the Organizational Change Management processes for large projects • Advanced experience using project planning and productivity software • Experience working in an agile environment

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

Posted: November 8, 2018
Closes: January 7, 2019
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Company Info
10,000+ employees

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About Best Buy Canada

Visit our career center at for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centers or Canadian Head Quarters (CHQ). Best Buy Canada is one of ...