AV Sales Specialist

Additionally, you will leverage your business and partnership relationships by researching the account to understand its operating model, business challenges, critical metrics, and growth strategy to develop a solution-based strategy to retain and build client relationships and partnerships. 

Responsibilities: 

• Actively seek, identify, qualify and develop new business opportunities specializing in AV Services and Hardware Solutions. 

• Assist Account Managers to uncover UC-AV opportunities in their customer bases 

• Feedback industry marketing info for Microserve to sculpt their AV practice 

• Maintain knowledge on AV and UC technology  

• Liaison with customers to determine their AV needs, and draft scope documents to hand off to Designers to build technical solutions 

• Build strong client relationships and continue to build new opportunities within assigned accounts on an ongoing basis 

• Develop and nurture solid business relationships with influencers and decision makers within client organizations who will see you as a trusted AV advisor 

• Work closely with other members of the team to develop and present technical solutions that are the best-fit for our clients’ needs 

• Take overall responsibility for all aspects of the sales process to ensure the successful delivery of solutions and services within assigned client accounts 

• Update and Manage Client information and opportunities in CRM 

• Provide forecast and other reports as requested by management 

• Act as an escalation point for clients on issues pertaining to all aspects of their Audio Visual relationship with Microserve 

• Participate in call-based and other marketing or lead generation campaigns as required 

• Consistently demonstrate a high level of teamwork through working cooperatively and effectively with other internal and external stakeholders 

• Lead and/or participate in writing proposals and RFP responses for your clients. 

Requirements: 

• Degree/diploma in related Business field is strongly preferred 

• Experienced in sales/account management within Audio Visual Solutions and Services. Extensive knowledge and interest in local AV market and industry is strongly desired 

• High level of skill with Microsoft Office Suite, especially Word and Excel. 

• Excellent verbal and written communication skills; ability to make presentations to various clients 

• Goal-oriented “go-getter” attitude to achieve targets through self-motivation and determination 

• Demonstrated ability to maintain relationships 

• Strong leadership skills will be considered an asset