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Telus

Automation Engineer (Voice & Services Automation)

Location
Vancouver, BC
Details
Full Time
3 days ago

Join our team

We are a dynamic team that is both passionate about automation and the technology driving our rapidly-evolving data, telephony, and messaging network evolution. As part of the Voice & Service Automation Team, you will support best-in-class voice & services reliability by automating network provisioning and testing across our services and platforms. Together we will improve network and service reliability, resiliency, and time to market while further developing our automation system capabilities for the future.

Here's the impact you'll make and what we'll accomplish together

As an Automation Engineer, you'll apply your technical knowledge and innovative thinking to tackle challenging and stimulating projects using new, cutting edge technologies. You'll collaborate closely with other engineers and design specialists, sharing ideas, knowledge and experiences that will improve the quality and efficiency of our network for our customers. We are passionate about learning, growing and developing as individuals and as a team.

Here's how
    •Drive and lead the adoption of an automation-first approach to our critical functions
    •Engage and work closely with our partner teams to fully understand current state of operations and define automation opportunities to support the end-to-end provisioning process across our wireless and fixed voice networks
    •Explore customer feedback, data insights and analytics to uncover automation opportunities that drive improvements in our products and services
    •Create, execute, improve and maintain automation test, provisioning, and workflow scripts through standard methodologies, closely monitor results, and participate in peer reviews
    •Collaborate with internal stakeholders and external vendors to further develop automation system capabilities and roadmaps in support of our network and services evolution
    •Help drive the evolution of our teams towards a DevOps and Agile culture


Qualifications:


You're the missing piece of the puzzle
    •Working knowledge of Wireless (5G/LTE/HSPA), Fixed Voice (VoIP/NGN/TDM), and Messaging (SMS/MMS) network architectures, technologies, networking routing, and signalling protocols
    •Working knowledge of Telecommunication OSS and BSS management network and systems
    •Familiar with CI/CD (Continuous Integration and Continuous Delivery), DevOps best practices and the tools used to implement them
    •Experience with testing and provisioning automation tool sets (Sigos, inSwitch, Jenkins, Selenium, Appium, Splunk, Git, Python, Groovy, Java, Robot Framework )
    •Working knowledge of API integration (REST/SOAP), XML, JSON, YAML
    •Hands-on experience in automation application/scripts development in various environments (Linux, Shell, Web, Windows, etc)
    •Working knowledge on workflow automation/orchestration
    •Proficient in MS Office, Google Suite or similar tools
    •A team player with ability to build relationships, influence others and foster ownership within cross-functional teams
    •Capable of tackling ambiguous problems, bringing structure and process to help shape solutions
    •Good written and oral communication skills, including creating and delivering presentations, summarizing technical content for an executive audience
    •3+ of years of experience as a software developer or network engineering, preferably in a DevOps environment
    •Degree in Engineering or Computer Science

Great-to-haves
    •Experience working with Agile/Scrum/Kanban
    •Experience in Service Development, Project Management, Network Planning, Network Operations, and Change Management
    •SAP and Capital budget management
    •Device Operating systems (iOS, Android)

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
Category
Information Technology