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GroupHEALTH Benefit Solutions Logo

Associate, Administrative Systems (Surrey, BC)

Reference ID: 451

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Join GroupHEALTH Benefit Solutions® today and become part of an organization that is transforming the way Canadian's experience benefits.

Our mission is simple; We develop and deliver the most cost-effective employee benefits solutions to Canadian businesses.

GroupHEALTH is accelerating - and you provide the fuel.

We are currently looking for a Associate, Administrative Systems to join our team in Surrey, BC. The Associate, Administrative Systems is responsible for maintaining the data integrity of our clients across all system platforms.

Outcomes

Within the first 30 days you will
  • Builds and supports teamwork
  • Review of training material and resources as it pertains to systems and processes
  • Demonstrate initiative and willingness to learn new skills and improve existing skills
  • Prompt, accurate and professional client service delivery
  • Basic system coding with peer review
  • Commence the CEBS E-Learning courses


Within the first 60 days you will
  • Can easily determine which department at GHG is responsible for specific lines of business/functions
  • Working understanding of WEBS and CRM systems
  • Working understanding of GroupHEALTH product offering


Within the first 90 days you will
  • Completion of the four CEBS E-Learning courses within the first year of employment
  • Steading progress month over month with system understanding and coding
  • Consistent achievement of reaching a target SLA of 90% and developing promoters of GroupHEALTH
  • Identify a raving fan of your WOW! service within first 90 days


In addition to joining a team that is focused on delivering the "WOW!" factor daily (while enjoying weekly yoga stretches, fresh fruit & vegetables, and lots of cake!), your Key Responsibilities will include:
  • Working within a special project team to follow detailed process checklist, ensuring renewal code changes are correctly applied to all internal systems
  • Codes plan design amendments in conjunction with renewal code changes
  • Compiles source data, verifies accuracy, documents processes, and sorts information according to priorities
  • Tracks process of amendments / renewals and provides status updates to the team as required
  • Processes daily Administrative duties as assigned through Admin inbox
  • Performs other duties as assigned by Management


Education & Experience
  • High School Diploma required and some post-secondary education.
  • 2+ years of customer Service experience in an office or professional services environment required
  • GBA or CEBS courses/designation an asset


The Perks

In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer:
  • a competitive salary & benefits program
  • paid time off, including flex time
  • education assistance
  • Registered Retirement Savings Plan (RRSP) with employer matching
  • participation in our Happy Friday program


Want to be part of a rapidly growing company that is transforming the way Canadian's experience benefits? Apply now!

We thank everyone who applies to the Assistant, Administrative Systems role; however, due to the volume of applications we receive, we are only able to contact candidates who have been selected for an interview.

We are currently looking for aAssociate, Administrative Systemsto join our team inSurrey, BC. The Associate, Administrative Systems is responsible for maintaining the data integrity of our clients across all system platforms.

Posted: January 20, 2019
Closes: March 21, 2019
Email Address:
Company Info
Size:
51-200 employees
Industry:
Technology
Insurance

Connect with employer:

About GroupHEALTH Benefit Solutions

In every industry there is a company that thinks, and does things, differently. In employee group benefits, GroupHEALTH Benefit Solutions® is that company. Innovative and customer-focused, we...