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Analyst I, Network

Abbotsford, BC
Full Time
7 days ago
67,606.540 to 81,061.890 per year
Job Summary:

The Analyst I, Network responds to trouble shooting tickets related to network system related hardware, and software, and configures, maintain, and monitors the VoIP telephone system. The Analyst works with configuration, optimization, support and maintenance of the internal / external network infrastructure and communication links that support the university’s needs.

The incumbent provides assistance to the Analyst II and Senior Analyst, Networks, aiding with configuration of core network infrastructure.

This position ensures that a well-designed, documented, reliable, and scalable network exists across the university.

This position will also perform other related duties as assigned. Please note this position may be required to work evening and weekend hours

  • A recognized Bachelor’s Degree, preferably in Computer Science with a focus on networking and / or computer security or related field.
  • Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Internet Expert (CCIE), or Cisco Certified Security Professional (CCSP) required.
  • CompTIA Network + ITIL, PMP, and relevant field certifications an asset.
  • Minimum of three (3) years of experience in the computer technical support field, including support of networking technology with an additional two (2) years of experience maintaining networks supporting VOIP communications and configuring and supporting network switches, wireless controllers, and access points.
  • Basic knowledge of Windows Active Directory (AD) services and servers required.
  • Knowledge of communication cabling standards.
  • Strong troubleshooting skills and ability to apply strong judgement to a situation and determine appropriate next steps.
  • Strong communication and presentation skills and ability to communicate technical and business analytics in user friendly terminology.
  • Ability to develop written and graphical documentation of network infrastructures.
  • Excellent organizational, writing, and editorial skills, attention to detail, accuracy, clarity and quality.
  • Demonstrated ability to work independently with diverse business functional and technical staff, at various levels, individually and in groups, to investigate, document and help assess institutional business processes.
  • Experience with change management or familiarity with standard change management processes.
  • Experience with change management or familiarity with standard change management processes.
  • Provides positive and proactive communications and customer service to users, vendors and other key stakeholders.
  • Demonstrated commitment to continuous learning and professional development.
  • Job duties may, on occasion, require lifting of equipment in the weight range of 40 to 50 pounds.
  • Job duties may be scheduled on short or limited notice due to IT emergencies.
  • Working at any of UFV’s campus locations may be required.
About UFV:

The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has four campus locations within the beautiful Fraser Valley in British Columbia. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community, and shape the future of 15,000 students.

Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer.  Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee.  Inquiries about the survey may be directed to careers@ufv.caLearn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials. 

UFV is committed to the principle of equity in employment.

Information Technology