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AI Engineer

Reference ID: 1935

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Founded in 2001, ForeSee is the pioneering leader in Voice of Customer (VOC) solutions. More than 2,000 companies worldwide -- in retail, government, financial services, and other industries -- have transformed their customer experience (CX) into a strategic and rigorous business discipline that delivers economic impact. Only ForeSee offers a multi-patented algorithmic approach to CX measurement, access to an unmatched 175 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements.

ForeSee is in a period of rapid growth and is investing heavily in engineering, sales, and marketing to meet the evolving needs of our clients. The company offers competitive compensation and benefits packages and a culture that values respect, transparency, humility, unity, passion, and brilliance. A subsidiary of Answers Corporation, ForeSee is headquartered in Ann Arbor, MI and has offices in San Francisco, New York, St. Louis, Cleveland, Vancouver, and London.


As an AI Engineer, you will drive the design and implementation of our big data and AI stack using cutting edge technologies. You will be a key member on an engineering team devoted to real-time processing, analytics, machine learning and artificial intelligence. ForeSee has been a leading customer satisfaction analytics company for over 15 years and you will build the foundation platform for the next several years. Your work will drive customer satisfaction analytics at several marquee brands and touch millions of users.

 Job Responsibilities 

  • Developing the Big Data and AI stack from design to production, impact all aspects of the system
  • Performance tuning and scalability of the system
  • Evaluating latest technologies and make appropriate dependency choices
  • Mentoring junior engineers

Required Qualifications

  • 5+ years relevant experience in a software development role including experience with large scale systems
  • Experience with Spark, Cassandra and Kafka including performance tuning and troubleshooting production issues
  • Experience with ML techniques
  • Experience working with AWS
  • Experience with building SaaS Enterprise software
  • Experience with Druid, Neo4J, TensorFlow, PySpark, Mesos DC/OS
  • Bachelor’s OR Master’s degree in Computer Science

Preferred Qualifications

  • A passion for innovation
  • Self-driven and takes initiative to get stuff done but thinks “out of the box”
  • Data monger who realizes the potential of the CX space and wants to make a difference
  • Product Engineering mindset.
  • We provide a culture that values respect, transparency, humility, unity, passion, and brilliance.


Benefits & Perks

  • Highly Competitive Salaries and Bonus Programs 
  • Medical Insurance; 100% Principle Paid  
  • Company Paid Dental / Vision / Rx Drugs Insurance 
  • Paid Time Off (PTO) Policy – 15 Days To Start 
  • Pension Scheme, Company Match 
  • Tuition Reimbursement Program 
  • Maternity / Paternity / Adoption Leave 
  • Snacks and beverages free to employees 
  • Wellness Initiatives 
  • Casual Dress 

ForeSee is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.


Posted: January 23, 2019
Closes: March 24, 2019
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Company Info
201-500 employees

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About ForeSee

ForeSee is at the intersection of the most relevant business trends in the software industry -- customer experience, data analytics, and cloud computing. Our solutions give certainty and economic i...