Account Manager – Aviation
The Account Manager is responsible to ensure that the customer’s and the organization’s interests are protected in accordance with contractual obligations. Typical duties include representing the customer effectively within the organization and coordination of customer service activities by providing customers with necessary sales and general customer support. The Account Manager performs a variety of administrative duties supporting business analysis and sales support tasks or projects. Typical duties include; ensuring that customer requirements are met and invoices are prepared on time, customers (internal and external) communication is effective, and providing administrative support where needed.
Ensure that warranty claims from customers against the organization are administered effectively
Reports to: Customer Program Manager
Key Relationships: Director
Integrity - Upholding the principles of honesty, truth, fairness, honor, and personal accountability in relationships with all other people, and expecting others to do the same. Following legal and ethical codes.
Challenge - Having difficult, demanding tasks that few can do. Missions that demand full capability, or more. Pressure to perform with speed or precision. Confronting complex or "impossible" problems. Facing worthy competitors or seemingly insurmountable obstacles.
Teamwork - Collaboration and close cooperation with others in interdependent efforts toward shared goals and joint accomplishments. Working with others to achieve group-based outcomes; making contribution to collective projects that call for coordination of specialized expertise, using team problem-solving and joint decision-making.
Autonomy - Self-direction, including freedom to conceive, design, initiate, plan, and execute major projects with little or no supervision. Independent control over the timing, pacing, and methods of work. Discretion in choosing what to do and how to proceed.
Education and Experience –
Computer Skills - Intermediate to Advanced knowledge of Windows 7 and Office 2010 (creating pivot tables, vlookup), Intermediate to Advanced knowledge of SAP or MS Access, Intermediate to Advanced knowledge of working with large database programs.
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About Chorius Corporate Solutions Inc.
CHORIUS is a Vancouver BC based Executive Search & Management Consulting firm. We are the trusted advisor to the small, mid-sized and large businesses. We assist Executives to make distinctive,...